Q: What is the best sales advice you can give?
I’m actually not that good at sales myself. But I have observed a lot of successful sales folks and leaders.
Here’s my Simple Guide To Be In The Top 25% of Sales Reps:
- Sell a product you truly believe in. If you don’t, sell something else. You won’t go the extra mile if you don’t believe.
- Know the product cold. All of it. If you do, you can, if nothing else, add tons of value to your prospects. That alone is probably enough to put you in the top 1/3d of sales reps. Know every feature. Every core configuration. Know exactly the use cases for 20 top customers. Know why they picked you. Know where the feature gaps are, and how to honestly work around them. Know the competition cold. Speak with integrity here because you know. Very few reps really can do this. But almost anyone can if they want to put in the time.
- Work harder. Work all the leads. Working harder works in any profession. But many in sales just don’t work anything but the hottest leads all that hard.
- Treat every prospect with deep respect. No matter what the size. Whether they are paying $29 a month or $29,000 a year, every prospect’s business is important to them. Treat them all with deep respect, and you will close more.
- Spend the time on the “B” leads. Lead scoring isn’t perfect, nor is intuition. You can close the so-so leads. Mediocre AEs don’t. If you do, you will be in the Top 25%. They do take more time. Put that time in. They didn’t inbound or respond to an outbound for no reason at all. The B leads still probably want your product.
- Add a TON of value. Then ask for the contract back. Sales isn’t easy, and creating urgency in general is even harder. But if you add so much value to a prospect that they are deeply grateful to you — and most reps don’t — they they will respond back when you ask if they can sign this month. They probably will.
This may not make you $1m a year.
But I will bet you this puts you in the Top 25%. Maybe even Top 15%.
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Jason Lemkin, Khareem Sudlow