How Kapa uses LLMs to help companies answer users’ technical questions reliably #Ecommerce - The Entrepreneurial Way with A.I.

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Thursday, October 3, 2024

How Kapa uses LLMs to help companies answer users’ technical questions reliably #Ecommerce

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Generative AI and large language models (LLMs) have been all the rage in recent years, upending traditional online search via the likes of ChatGPT while improving customer support, content generation, translation and more. Now, one fledgling startup is using LLMs to build AI assistants capable specifically of answering complex questions for developers, software end-users, and […]

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Paul Sawers, Khareem Sudlow